FAQ

Traditional hot wax is applied thick in the direction of the hair growth and pulled off by hand in the opposite direction, suitable for face, bikini and underarms. Film wax is applied in a thin layer, can be used in both directions and is removed by pulling off in the opposite direction to which it was applied. Film wax pebbles also is less painful than traditional hot wax and 1KG goes a long way compared to hot wax. Suitable for use all over the body.

Strip wax is applied with a spatula in the direction of the hair growth, a wax strip is applied over the the wax, compressed to ensure that the wax adheres to the skin and the wax strip and is removed by pulling the wax strip in the opposite direction. Hot wax and Fillm wax is applied with the spatula and removed by pulling the edge of the wax by hand in the opposite direction, thus no strips required.

Citric wax solvent applied to a cotton wool ball/pad and wipe away and sticky residue.

Apply aloe vera gel or a post wax lotion. It is recommended to shower only after 30 min after waxing to allow the aloe vera gel or post wax lotion to soothe and calm the skin.

Yes, ensure that the skin is clean, dry and free of any lotions and make up. You can apply a pre wax lotion before waxing or especially during humid climate apply a sprinkling of talc powder before waxing.

If you are using professional quality wax, your hair growth each time should be softer and finer, 4 weeks is usually recommended however if you continue using professional wax correctly you will experience longer hair free period which could extend up to 8 weeks between wax treatments.

If stored and heated correctly professional wax will retain its beneficial properties until the very last drop.

Orders placed before 1pm are couriered out the same day. Main center deliveries are usually delivered between 24 and 48 hours. Outer lying areas 2 to 3 days. We will always select the most economical and quickest delivery method to ensure you receive your order as soon as possible.

Once the courier has collected your package it is out of our hands however we use reliable courier services and tracking numbers are available on request. Certain areas in KZN have the option of instant delivery service, please enquire with us via WhatsApp to confirm if this is available in your area)

All our electrical equipment carry a 6 month guarantee for manufacturers defect. This excludes negligence, power surge damage and incorrect usage. Please refer to our Returns & refund policy for details.